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• Factory Closure

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• THE CANCER CLUSTER

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• THE BLACKMAILER

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Blog

• Dont cower in a corner: Come out fighting in a PR crisis

• Think Before You Tweet: Eric Bristow and the great social media fails

• Six steps to managing the media in a PR crisis

• Key traits of great crisis leaders

• Neglecting staff in a crisis may be your biggest mistake

• Why you shouldn't rush to say sorry in a crisis

• How NOT to run a press conference in a crisis

• Warning: This will seriously damage your brand

• Trends shaping crisis management in 2017

• Busting seven myths in crisis communications

• The Oscars 2017: How to handle a PR crisis

• Six initial steps to take in crisis management

• How to make a crisis worse: The United Airlines scandal

• Interview: When crisis comes to the party

• McDonald's: Why we're not lovin' it

• The frap-poo-cino scandal and what Costa did

• Beachgate: Reputational damage and how to make a crisis worse

• Why #AskEddie is the worst idea ever

• Tesco and the Tampon Tax: A timely response to a public issue

• Brand Ambassadors: Because's she's gotta be worth it

• Social media is outraged. So what?

• Coming back from a crash: Conspiracy theories and accountability

• When speeches go wrong: What Theresa did

• Avoiding scandal by association: The Harvey Weinstein effect

• Bake Off social blunder: Is it really a crisis?

• Out of the pizza oven... into the political fire

• Dough! The great Krispy Kreme crisis

• Engaging and preparing leaders for a crisis

• When social media banter goes wrong

• The Blag-gate crisis and why social influencers need a filter

• THE PERFECT RECIPE FOR A PRODUCT RECALL

• Snowmageddon, flake news and the pitfalls of being prepared for the Beast from the East

• Race Bradley Wiggins can’t win is the one to the libel lawyer

• Nando’s couldn’t chicken out of taking on brand bandit for the sake of its reputation

• Can Ant McPartlin resurrect his career after his latest crisis?

• Why bull makes me see red

• Why it’s wrong to say the customer is always right

• When your best crisis management strategy is to say nothing

• How to rebuild your brand reputation – and keep it intact

• Royal Wedding: Meghan Markle and her dad the victims in a self-inflicted PR crisis

• Top 10 tips for handling a door-stepping by journalists

• BA’s cheap tickets debacle: When taking bad publicity is the only way out of your PR crisis

• Crisis planning: Preparing for the worst with your crisis management PR advisors

• How to answer difficult questions from journalists in a crisis management situation

• Waiter’s racist lie shows why truth is key to crisis management PR

• Confected outrage and the PR crisis that isn’t a crisis

• Facebook debacle shows why crisis PR is more than saying you will change

• Keep your team on-message to avoid a crisis PR situation for your brand

• How vegan activists cost William Sitwell his job in a PR crisis that's no crisis

• Media training: Preparing for The Columbo Moment and other interview strategies

• Rules of engagement for crisis management in the digital age

• Why you have to resist the temptation to call bullshit in a PR crisis