KEEPING YOUR PEOPLE INFORMED
Employee communications should never be a crisis management afterthought.
When faced with a crisis, effectively communicating with your employees should be at the very top of your corporate communications strategy.
With your people on side you can take on the world – that’s why we build employee communications into every crisis management plan.
GETTING YOUR PEOPLE ONSIDE
Having said that, every crisis is different and if the goal is to keep a crisis situation under wraps, you need to think long and hard before briefing your employees.
If news of the crisis is about to enter the public domain, employee communications and staff briefings should be a key activity.
And if the crisis remains on the news agenda for several days or even weeks, on-going updates should happen as a matter of course.
The thing to remember when managing a crisis is that you will get through it and as you are coming out the other end, it’s vital to lift the spirits of your team by tell them the worst is over.
As the UK’s leading crisis management consultancy, we can advise you on what to say, when to say it and how to say it.